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Job Opportunities
 
Position / Job Title Product Consultant (Clinical) 
No. of Vacancy  
Education & Skill Requirement & Specialization
  • Bachelor of Biomedical Science, Life Science, Microbiology, Molecular Biology, Biochemistry, Medical Lab Technologist, Health care related studies with Medical & Clinical background.
  • Sales and marketing experience especially in the clinical diagnostics or hospitals working experiences with medical instruments, areas such as microbiology, biochemistry, haematology and blood transfusion will be an added advantage.
  • Positive mindset, pleasant personality, independent, proactive and strong human relations skill.
  • Able to write and speak English & Bahasa Melayu; Ability to speak other languages and dialects will be an added will be an added advantage.
  • Good interaction with people at all levels.
  • Willing to travel outstation territories and allowance will be given accordingly.
  • Skill or experience of tracking sales and marketing record will be an added advantage.
  • Training will be provided.
Job Description / Responsibility
  • Responsible for the sale of assigned products and area of coverage.
  • Plan and carry out direct marketing activities according to directives given by Business Manager to agreed budgets, sales volumes, values, product mix and timescales.
  • Respond to and follow up sales enquiries by emails, post, telephone and personal visitations.
  • Demonstrate technical selling skills and product knowledge in assigned area of coverage, giving effective presentation.
  • Understand and confirm with Area Sales Manager for the price and model of the products.
  • Demonstrate the ability to carry on business conversation with customers, business owners (principals) and decision makers.
  • Maximizes all opportunities in the process of closing sale.
  • Sell consultatively and makes recommendations to prospects and clients of the various products our Company can offers to their business issues.
  • Carry out market research, monitor competitors activities and customer surveys.
  • Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on customers, direct mails, emails and networking.
  • Assist in the implementation of company marketing plans as needed.
  • Maintains accurate record of all sales and prospecting activities including sale calls, presentations, closed sales and follow up activities within assigned areas of coverage.
  • Participates and contributes to the development of educational programs offered to clients, prospects and company employees.
  • Responsible for maintaining good customer relations and building rapport & support given to all customers.
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Maintain professional internal and external relationship that meet company core values.

 

Position / Job Title  Application Specialist (Life Sciences & Clinical)
No. of Vacancy  
Education & Skill Requirement & Specialization
  • Bachelor degree of Life Science, equivalent or higher; preferably in Biomedical Sciences.
  • Fresh graduates are encouraged to apply. Experience in biomedical research or clinical hematology laboratory will be an added advantage.
  • Effective communication skill to clearly articulate technical & product information to both internal & external customers.
  • Responsible, independent, well organized and good team member.
  • Possess own transport and willing to travel; Allowance is given accordingly.
  • Position available for Malaysian citizens only.
Job Description / Responsibility
  • Manage queries from internal and external customers and provide technical support to any problems encountered by users;
  • To plan, organize and conduct courses/seminar/workshop/ on products for customers;
  • Work with relevant sales person to meet the sales team’s demonstration commitments;
  • To provide technical training to sales representative and collaborate with them in developing and planning of sales & marketing related activities;
  • Maintain an in-depth and current knowledge of the users’ application needs;
  • Prepare weekly activities report to the Supervisor when required;
  • Comply with ISO quality management system requirement;
  • Perform other related duties and responsibilities as may be required from the Superior from time to time.

 

Position / Job Title  Research Sales Support 
No. of Vacancy  
Education & Skill Requirement & Specialization
  • Candidate must possess minimum professional certificates, diploma / degree in Biology, Biotechnology. 
  • 1 years related experience or fresh graduates are encouraged to apply.
  • Ability to work under pressure, sense of responsibility, work independently and multitasking capability.
  • Good in problem solving, reporting, filling and interpersonal skills.
  • Able to interact with different levels of people and process an excellent telephone ethics.
Job Description / Responsibility
  • To assist in entering correct item description, category number, selling price, manufacturer, delivery period, payment, validity, additional information as per instruction of Sales Executive / Product Specialist.
  • To assist in tender preparation and create tender log.
  • To ensure contact all Sales personnel for delivery or undertaking upon receiving Local Purchase Order (LPO) / Purchase Order (PO).
  • To ensure check the PO received against the quotation generated (PR processing at latest stage).
  • To generate Purchase Requisition (PR).
  • To identify outright purchase or reagent rental placement from the PO.
  • Keep good tracking, filings and records for every received Local Purchase Orders (LPO) / Purchase Orders (PO) softcopy.
  • To file in customer satisfaction form, record of demonstration and sales exhibition presentation.
  • To email / call Sales person for any incoming sales enquiry call and create call log.

 

Position / Job Title  Customer Service Executive 
No. of Vacancy  
Education & Skill Requirement & Specialization
  • Candidate must possess Diploma, Advanced Diploma or Degree holder in any disciplines.
  • At least 1-2 years working experience in related field is required.
  • Possess good communication and interpersonal skill.
  • Well verse in written & communication : English, Mandarin & Bahasa Malaysia
  • Able to work independently, fast learner, meticulous, efficient and multitasking capability.
  • Required skills: MS Word and MS Excel. Knowledge in SAP and GST will be an added advantage.
  • Possess positive working attitude with passion to learn.
Job Description / Responsibility
  • To execute daily operation of customer service department.
  • Responsible to process customer orders timely efficiently and accurately.
  • Handle customer enquiries related to orders and shipment status.
  • To perform full spectrum of planning, forecasting, purchasing and shipping arrangement for the department.
  • To liaise with supplier, forwarder, customerand inter-department to ensure efficient inbound and outbound delivery.Prepare report as per management request and perform systematic filing.Comply with ISO quality management system requirement.Perform other related duties and responsibilities as and when required by superior from time to time.